FAQ
Questions.
Straight answers. No fine-print games.
Product
What does 5×5 / the tally mark mean?
5×5 is the oldest strength protocol there is — five sets of five. The tally is a session counted: four strokes, the fifth cuts across. If you know, you know. That's the point — every BESLF piece carries a code that means something to the person wearing it, not a slogan for everyone else.
What's the fabric like?
240 GSM heavyweight, 100% cotton. Thick enough to hold its structure, breathable enough for daily wear. Structured oversized fit — drop shoulders, straight hem. Not a tent.
How do I pick my size?
Every product page has a size guide with garment measurements. These are oversized tees, so measure a tee you like the fit of and compare. Between sizes? Order either — the free size exchange covers you.
How do I care for the print?
Machine wash cold, inside out. Don't iron directly on the print. Line dry — it keeps the fabric heavy and the fit sharp.
Shipping
When will my order arrive?
Orders are dispatched in 2–3 business days and delivered in 5–8 days across India. You'll get tracking details as soon as it ships.
Do you offer Cash on Delivery?
Yes — COD is available across serviceable pincodes. We may verify COD orders with an OTP. Prepaid options: UPI, cards, and net banking.
Do you ship outside India?
Not yet. India only for now.
Exchanges & returns
Wrong size — what now?
Free size exchange. Write to us within 7 days of delivery with your order number and the size you need. Tee should be unworn and unwashed. No charge, no interrogation.
My tee arrived damaged or misprinted.
We replace it. Send a short video of the issue within 7 days of delivery and a replacement ships out.
Can I return it if I just change my mind?
No — every piece is produced for your order, so we don't do change-of-mind returns. The size guide plus free size exchange means fit is never the risk.
Can I cancel my order?
Only before processing begins, which happens shortly after you order. Once it's in production, it can't be cancelled.
Still stuck?
Write to support@beslf.com with your order number. A human reads every mail — reply within 1–2 business days.